WHAT IS YOUR SHIPPING POLICY?
All of our orders are shipped at a flat rate of $3.99 within the USA. Orders of $55 or more are shipped for free within the USA via standard shipping. Standard shipping takes 2- 6 business days.
DO YOU OFFER SHIPPING WORLDWIDE?
Absolutely! Our website calculates worldwide shipping rates based on the weight of your order and location of delivery. Once you enter your international address at checkout, different international shipping providers and time frames for delivery will become available for you to choose.
Please note that International sales are FINAL and import duties and VAT charges may apply for deliveries outside of the United States and are the responsibility of the customer. We have no control over these charges and cannot calculate what they might be as customs policies differ widely. The customer is responsible for all import duties/customs charges/taxes. Though lost packages are very unusual, refunds are not provided, so purchase at your own risk! All prices are in US dollars.
WHAT IS YOUR RETURN AND EXCHANGE POLICY?
If you change your mind or bought the wrong size, DON'T WORRY!
While we can't refund your purchase, we are more than happy to exchange non sale items by providing you with a store credit in the form of online gift card for the value of the shoes purchased.
First, please contact us via email at firstname.lastname@example.org within 14 days of receiving your items. Don't forget to mention your order number to help us find your details.
Then, we will send you a return shipping label at no cost to you!
To be eligible for a return, your item(s) must be unused, with all labeling / tags still attached and in the same condition that you received them. They must also be in the original packaging.
Upon receipt and inspection of your items, we will issue you an online gift card for the value of the shoes. Original shipping charges will not be returned on store credit.
International orders are FINAL and are not available for exchange.